Privacy Policy
At AU Precious Metals, your privacy and trust are important to us. This Privacy Policy outlines how we collect, use, protect, and share information obtained through our website, as well as your rights regarding your personal information. By using our website, you consent to the data practices described in this policy.
We may collect and process the following types of information:
- Personal Information: Name, email address, mailing address, phone number, and other contact details you provide when filling out forms on our website, such as the "Contact Us" form or when subscribing to our mailing list.
- Transaction Information: Details of transactions you carry out through our website or in-person, including purchases and sales of precious metals.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
We use the information we collect for various purposes, including:
- To Provide Services: Facilitating transactions, processing payments, and delivering products or services you request.
- Customer Support: Responding to inquiries, requests, and complaints.
- Marketing: Sending promotional materials, newsletters, and other communications, subject to your marketing preferences.
- Improving Our Services: Analyzing usage to enhance our website and services.
- Legal Obligations: Complying with applicable laws and regulations.
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing and website hosting.
- Legal Requirements: When required to comply with legal obligations or to protect our rights.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
Our website uses cookies and similar technologies to enhance user experience, analyze website performance, and for marketing purposes. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.
We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based site can be 100% secure, and we cannot guarantee the absolute security of your information.
Depending on your location, you may have rights under applicable data protection laws, including:
- Access: Request access to your personal data.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Objection: Object to processing of your personal data.
- Restriction: Request restriction of processing your personal data.
- Portability: Request transfer of your personal data to another party.
To exercise these rights, please contact us using the information provided below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
AU Precious Metals
Phone: (586) 271-7500
Email: